Service Desk Technical Jobs

KNOWLEDGE, SKILLS & ABILITIES

• Strong understanding of present day windows-based desktop, hardware, software, networking and peripherals inclusive of, but not confined to, Microsoft products, desktops, laptops, VPN, printers, fax machines, video conferencing, telecommunications gadgets which includes mobile gadgets, local vicinity network, etc.
• Excellent customer support abilities and customer focus.
• Ability to behavior and direct studies into IT issues and products.
• Ability to correctly prioritize and execute responsibilities in a high-stress environment.
• Must be noticeably self-motivated, self-directed, exhibit strong initiative and be attentive to detail.
• Extensive experience running in a team-oriented, collaborative surroundings.
• Ability to develop stop-person documentation and lead give up-person schooling.
• Excellent verbal and written conversation abilities with the capacity to present thoughts in both enterprise-friendly and person-friendly languag.
• Works well in a fast developing environment with the ability to supply on time.
• Flexibility and flexibility to converting necessities dictated with the aid of business and IT requirements.
• Meets SPX Leadership Standards
• Flexibility to perform in a shift sample of 16x5

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