Help Desk Technician: The First Step on Your IT Career Path

A job in tech support—typically referred to as a help desk technician, computer user support specialist or technical support specialist—is the perfect stepping stone to higher-level IT careers. You can earn a respectable annual salary of approximately $52,160, according to the Bureau of Labor Statistics (BLS), and the experience you’ll gain in the trenches of customer support is just what many IT hiring managers are seeking.1

Even still, you likely have some lingering questions. That’s why we connected with some IT experts to find out just how valuable this experience is. Here are four ways working as a help desk technician prepares you for the IT career of your dreams.

Take the first step toward a successful IT career
The BLS projects employment in computer support to grow by 10 percent through 2026. This is your chance to ditch your dead-end job and achieve financial success in your dream career.

The invaluable knowledge and experience you can acquire by becoming a help desk technician could serve as the first step to a long and lucrative career in IT. Learn how you can get started in as little as 18 months by earning an Information Technology Associate's degree.2

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